Members FAQs
You must be a paid member of the Smart Energy Council to access the members portal.
For Smart Installers please refer to the Smart Installer FAQs.
In the header of the Smart Energy Council website click on the Member login button.
You will be taken to the login page for the Members Portal.
You can log in using an email and password or by using your registered email to receive a secure link.
Once you have logged in you will be taken to the welcome page of our members portal.
Members can find their Help & FAQs on the top right corner of the menu inside their members portal dashboard.
You can change your members portal password by using the Forgot your password? link on the login page.
It is also possible to log in without a password by using the password-less login option. Fill in your email click the check box and click the link in the email sent to your inbox.
Type in your email address and click Send Reset Email
You should receive the reset link in your inbox within a few minutes.
When you set another team member as an ‘Account Manager’ they will be able to invite new team members and remove members (and edit your companies directory listing).
This can be done from the Teams page inside the membership portal by Account Managers or the Primary Account Holder.
Smart Installer FAQs
Smart Installer is NOT A MEMBERSHIP with the Smart Energy Council.
Smart Installer is a subscription being run by the Smart Energy Council.
Subscribing as a Smart Installer offers the opportunity to access training and events and industry updates.
Further information can be obtained from our Smart Installer page on our website.
This is a change that has been made based on feedback from our community of Installers.
- Access for Smart Installers will now be directly through our learning platform, the Smart Installer Institute.
- This platform contains all of the content provided to our Installer community.
- Our installers will now be able to become a member of the Smart Energy Council using the same email they use for access as a Smart Installer.
This change has been made in order for our community to more easily interact with their Smart Installer subscription and also make the change to becoming a member.
The Smart Installer Institute is the Smart Energy Councils learning management system.
Anyone can register on this platform.
It is where the Smart Energy Council delivers content for subscribers to our Smart Installer program.
You can register for a Smart Installer subscription by going to the Smart Installer page on the Smart Energy Council website.
- Navigate to the Smart Installer page.
- Click the Join the Smart Installer Program button
- Fill in your email address create a password and click register.
- A new screen will appear providing directions.
- You will receive an email asking you to confirm your account information.
- Click on the link in this email.
- You will be asked to complete your profile information.
- This information is collected in order to provide better service to you as a registered smart installer.
- Once you have finished updating your profile you will be taken to the Home page of our Learning Platform.
In order to obtain Australian and New Zealand Standards you will need to purchase them.
They can be found at the Standards New Zealand Website at the following link.
https://www.standards.govt.nz/search/doSearch?filterby=standards
Simply search for the standard number you are looking for and choose the current version.
For paid members and Smart Installers the Smart Installer Institute is easily accessed through the SECs Smart Portal.
Navigate to the Smart Energy Council website click the Smart Installer Login link at the top right corner of the page and login using your credentials your member or smart installer credentials.
If you are logging in on a mobile device you can find the Smart Portal Login link in the mobile menu represented by the 3 Horizontal lines.
As of the 1st of July 2025 Solar Accreditation Australia are now handling this training module internally.
Any and all questions relating to this module should be directed towards SAA.
On 23rd August 2024 Standards Australia the AS/NZS 4777.1:2024 Grid connection of energy systems via inverters, Part 1: Installation requirements.
Solar Accreditation Australia as the accrediting authority determined that as a part of the Accreditation scheme it was necessary for all accredited installers to have a minimum level of knowledge associated with the requirements of the new standard.
You can find out more information at the Solar Accreditation Australia website here.
The SAA Essentials Learning Module 2024 is being delivered and managed by Solar Accreditation Australia. For any questions relating to the content and technical assistance please contact SAA on 1300 001 580
An update from SAA published on the afternoon of Wednesday, 12th February 2025 now recognises the Smart Energy Councils 6 part series 'SEC - AS / NZS 4777.1:2024 Part 1-6 as meeting the requirements for the mandatory training compliance.
The update from SAA can be seen at this page on their website.
The Smart Energy Council has been offering these modules since 28th August 2024.
These modules are available FREE to participants of the Smart Energy Councils Smart Installer program.
They are also available to our member base who have a current paid membership with the council.
All 6 of these free SEC modules must be completed to meet the compliance requirements.
The Smart Energy Councils 'SEC - AS/NZS 4777.1:2024 Parts 1 - 6' series of modules offer the following:
- FREE Access to these and other training modules for Smart Installer participants and paid Smart Energy Council members
- Compliance with the SAA mandatory training requirements
- 15 CPD points for each of these 6 modules for a total of 90 CPD points
- A downloadable certificate of completion to show proof of completion of the material
The first thing to do is make sure you have subscribed to the Smart Installer program or you are a paid member of the Smart Energy Council.
For more information about becoming a member of the Smart Energy Council click here.
For more information about subscribing to participate in the Smart Installer program click here.
The most direct way to access the training is to click on the Smart Installer Login button in the header of the Smart Energy Council Website.
Enter your email address and password and click login.
If you are on the mobile version of the site it is also located in the site header.
Click the Forgot your password link on the sign in page and this will allow you to perform a password reset.
It will send a link to your email address within a few minutes that you can click to set a new password.
Once you have logged into the SECs Learning platform you will be on the Home page.
You can navigate to the Catalogue page by selecting catalogue from the main menu at the top of the page.
Use the search tools to search for the courses you want and click the course.
The first time you log into the Smart Installer Institute you will be asked to confirm some details.
We collect this information in order to be able to offer better services to our accredited installers.
Once you have confirmed your information you will be taken to the catalogue page of our learning platform.
In the Search Bar beneath the heading Explore your learning options type the name of the course you are looking for.
The approved 6 modules are titled:
SEC - AS / NZS 4777.1: 2024 Part 1-6.
They can be seen in the image below.
Click Enrol and you will be taken to the course landing page where you can then click the Start Now button.
You can navigate using the blue navigation button in the top right corner.
You will need to complete each module before being able to move to the next module of the course.
Once the final part of each module of SEC - AS / NZS 4777.1:2024 pPart 1-6 have been completed in the Smart Installer Institute learning platform, a pop-up will appear with a link to download your certificate that will expire after 15 minutes.
That link will allow you to download your certificate of completion immediately upon completion.
You will need to submit all 6 of these certificates to Solar Accreditation Australia in order to get your compliance with their requirements recognised. This can be done in accordance with the SAA submission process.
For more information please go to the SAA Website.
If you have lost track of your certificate you can download it from the platform at any time.
When you are logged into the learning platform you can easily find the certificate for a specific course by going to the My Learning tab in the top menu.
Select the course you want that has the Passed tag
Click the 'Download certificate' button.
Inside the Smart Installer you can make changes to your learner profile quite easily by following these steps.
Once logged into the learning platform you can click the circle in the top right corner with your initials in it.
In the drop down menu click on your name and email address.
This will take you into the general profile section at the settings area.
You can then select the profile Details tab to update the custom data we collect.
Make sure the click the save button on the page when you make any changes to ensure the change is permanent.